Legal
Terms of Service
These terms describe the basic rules for using Knekkis's website and ordering platform.
Last updated: July 25, 2026
Using the service
Knekkis provides software for restaurant ordering, menu management, payments, and order workflows. You agree to use the service lawfully and only for your restaurant or approved business purposes.
Restaurant responsibilities
Restaurants are responsible for menu accuracy, pricing, availability, taxes, order preparation, customer service, and compliance with food, consumer, and local business rules.
Customer orders
Customers place orders directly with the restaurant. The restaurant remains responsible for accepting, preparing, fulfilling, refunding, or cancelling orders according to its own policies and applicable law.
Payments
Payment processing may be provided by third-party payment providers. Fees, settlement timing, refunds, and chargebacks may depend on the payment provider and the restaurant's payment setup.
Availability
We work to keep the service available and reliable, but we do not guarantee uninterrupted access. We may update, limit, suspend, or change parts of the service when needed.
Changes to these terms
We may update these terms as the product changes. If a change is important, we will take reasonable steps to notify affected users.
Contact
If you have questions about these terms, contact us through the contact form on our website.